Terms and Conditions

Welcome to the Vegastars Terms and Conditions. This page sets out the rules that govern access to our site, the use of our games and services, and the relationship between us and account holders. It explains eligibility, account obligations, deposits and withdrawals, promotions, dispute handling, and how changes to these terms are made. Read the clauses carefully before registering or placing wagers. Continuing to use the site indicates acceptance of these terms and any updates published here.

Account Responsibilities

Registration and Verification

Create one account only. Provide accurate personal details, verify your email, and complete KYC when requested. Verification documents include government ID, proof of address, and payment method proof where required. Full account functionality and withdrawals depend on successful verification.

Account Security

Keep login credentials confidential. Notify support immediately if you suspect unauthorised access. We may suspend or close accounts for suspected fraud, bonus abuse, multiple accounts, or breaches of these terms.

Eligibility Requirements

Use is restricted to persons of legal gambling age in their jurisdiction, typically 18 or older. Access depends on local rules and account eligibility checks. Residents of restricted countries cannot open accounts. Proof of age and identity may be requested at any time.

Acceptable Use of the Service

Use the site for lawful gambling only. Do not attempt to manipulate games, exploit bonuses, collude with other accounts, or use bots and automated tools. Do not submit false documents or misrepresent identity. Any abuse may result in suspension, loss of funds, and account closure.

Bonus and Promotion Rules

General Principles

Promotions are subject to specific terms published with each offer. Bonuses often carry wagering requirements (commonly 30x-40x), contribution rates by game, minimum deposit thresholds, maximum bet limits while wagering, and time limits. Bonus funds and winnings may be voided for T&C breaches or suspected abuse. Check the promotion page for exact rules before opting in.

Deposits and Withdrawals

Deposits

Deposit methods include cards, POLi, Neosurf, e-wallets and cryptocurrencies. Deposits are usually processed instantly. Minimum deposit amounts typically start from around NZ$20, subject to method and country. Third-party fees may apply.

Withdrawals

Withdrawals require verified accounts and cleared funds. Typical minimum withdrawals range from NZ$30 to NZ$50. Processing times vary by method; crypto payouts are usually faster, while bank transfers may take longer. We may apply limits and pay large wins in instalments where stated in the T&Cs.

Dispute Handling

Raise account and payment disputes via support channels. Provide requested documents and information to assist investigation. We will review disputes in line with these Terms and applicable rules. Final decisions follow the T&Cs and any applicable law governing the account.

Updates to the Terms

We may update these Terms from time to time. Changes take effect when published. Continued use after publication constitutes acceptance of the updated Terms. Important changes may be notified via account messages or email where required.