Privacy, and Data Policy
At Vegastars we take privacy seriously. This page explains how we collect, use and protect personal, technical and transactional data when you register, deposit, play or contact support. It sets out the categories of information we hold, the purposes for processing, how we secure data, and the options available to you for access, correction or deletion. The policy applies to users accessing Vegastars from New Zealand and other regions where our services are offered. By using the site you accept the terms described below.
Types of data we collect
Personal data: name, date of birth, email, phone number, address and identity documents submitted for verification.
Technical data
Device and browser details, IP address, connection logs and usage metrics needed for account access and security.
Transactional data
Deposit and withdrawal records, payment method identifiers, play history and bonus activity required for payments, KYC checks and dispute handling.
How information is used
Account setup and verification, payment processing, anti‑fraud and AML checks, KYC verification and processing of withdrawals. Data is also used to administer bonuses, manage disputes and respond to support requests.
Data protection and security
We use industry standard encryption for data in transit and storage. Access to personal data is limited to authorised staff and service providers on a need‑to‑know basis. Identity documents are retained only as required for compliance and verification purposes.
Cookies and tracking technologies
Cookies and similar technologies are used to remember your session, preferences and to measure site performance. Session cookies, persistent cookies and third‑party tracking for analytics and advertising may be present.
Managing cookies
You can control or disable cookies via your browser settings. Disabling certain cookies may affect site functionality, including login and game sessions.
User rights
Access: you can request a copy of personal data we hold about you. Correction: you can request changes to inaccurate or incomplete information. Deletion: you may request deletion where no legal retention requirement applies.
How to make a request
Send requests or questions to [email protected]. We will respond and advise on any verification needed to process requests.
Data sharing and third parties
We share data with payment processors, identity verification providers, game suppliers and analytics partners where necessary to provide services. Third parties may process data outside New Zealand and are required to maintain appropriate safeguards.
Legal and regulatory disclosures
Data may be disclosed to comply with legal obligations, to prevent fraud, or in response to lawful requests from authorities.
Updates to this policy
We may update this Privacy Policy from time to time. Changes will be published on the site with an effective date. Continued use of Vegastars after updates indicates acceptance of the revised policy.